Service is one of our key capabilities.
For more than thirty years, Kondex has focused on providing consistently high-quality products for our OEM partners. Key to ensuring our success is our team approach to product development and manufacturing. We believe in working with our clients to deliver the best possible products that meet their specific needs.
Customer Service
Inherent to our idea of quality is the level of individual customer service each of our customers receives. It’s more than just a person on the other end of the phone. Our customer service associates offer a vast resource of product application and knowledge. Equally important is their knowledge of our manufacturing process, enabling them to help match our production capacity to your product demand.
Field Service
At Kondex, we judge our success on how well our products perform. Internally, our production methods and processes are designed to deliver quality and product durability. But sometimes that’s not enough. That’s why our account management team is often found in the field, working with our customer’s engineers and field technicians – troubleshooting challenges faced by dealers and end users.